SEEKING HELP

LOCAL ISSUES

General

If you have complaints regarding roads, drainage, trees, parks, street lights and other local issues, you can contact MBSJ through: -

1. E-Aduan at: https://portal.mbsj.gov.my/ms/user

2. Hotline: 03 - 8024 7700

NOTE: When making a complaint, please specify the location (road name etc) and attach photos (if applicable). In addition, please specify your name, IC and contact number. All successful complaints will be given a reference number.

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Waste

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For matters relating to waste, please download the Selangor iClean app to make a complaint. Please note that waste on playground falls under MBSJ's jurisdiction - please provide your feedback at the contact details above.

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Street Lamp Post

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For round concrete lamp posts, please contact TNB's careline at 15454.

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For hexagon steel lamp posts, please contact MPSJ at 03-8024 7700.

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Water

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For water related issues, please contact Air Selangor at 15300.

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Sewage

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For matters relating to sewage, please contact Indah Water at 03-2780 1100 or email care@iwk.com.my. For billing enquiries please contact +603 2083 2828.

COUNCILLORS

If issues persist and remain unresolved after making a successful complaint for a long time, please contact the Councillor for the subject area so that they can follow up with MPSJ. When contacting them, please: -

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1. Specify the complain reference number

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2. Specify the location

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3. Explain issue in brief

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4. Attach pictures

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Zon 1 - SS12 to SS19, Taman Wangsa Baiduri

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Chia Yew Ken (kenchia@mpsj.gov.my; 012- 327 2366)

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Zon 2 - PJS 7, 9, 11

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Mohamad Syafiq Bin Mohamad Norizan (mohamad.syafiq@mpsj.gov.my; 014-9195877)

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Zon 3 - USJ 7-22

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Lee Jen Uyin (jenuyin@mpsj.gov.my; 016-412 2721)

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Zon 4 - USJ 1-6, Taman Perindustrian USJ 1

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Ar. Kamarul Hisham (ar.kamarul@mpsj.gov.my; 019-288 3829)

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EMERGENCY

POLICE

Balai Polis SS17 (Batu Tiga, SS12, SS17, SS18)
03-5633 2222

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Balai Polis Bandar Sunway (PJS 7, 9, 11 and SS13)
03-5638 2122

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Balai Polis Taipan (USJ 8 & USJ 10)
03-5633 7222

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Balai Polis USJ 8
03-7862 7289

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Subang Jaya District Police HQ
03-7862 7222

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FIRE

Balai Bomba Subang Jaya
03-5634 9444

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AMBULANCE

Emergency
999

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SJ Beacon

+6018-9144 699 or +6018-2014 699

SOCIAL

Women related issues (Eg. rape & domestic violence)
Please contact antirogol.com

Call Talian Kasih at 15999

Human Trafficking
Please contact tenaganita.net

Emotional Support
Please contact Befrienders at 03-79568145 or get more information at www.befrienders.org.my

Call Talian Kasih at 15999

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